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A new customer contacted us and advised that there BMW i3 was not producing hot air within the vehicle when the blower was turned on.We carried out a full diagnostic check,which revealed the vehicle had a faulty heater element.
We consulted the customer,and told them of our findings and with there agreement ordered a new element.
Andy,one of our IMI level 4 qualified technicians re-installed all the components,tested and confirmed the heater was working.
A new customer contacted us with regards to there Honda E,which had been involved in an accident.They advised that the vehicle would not go into drive.And could we diagnose and remedy the problem.Many thanks to Peter Melville,technical director from Hevra,for offering his assistance with this vehicle.
The vehicles battery had to be removed from the vehicle,and isolated to make safe,due to the very high voltage,before our technicians could begin to diagnose the fault.
Andy And Glyn,both level 4 qualified technicians carried out a full diagnostic check,where we identified two blown fuses inside the main battery,these are a special type of fuse which in the event of a fault in the vehicle are designed to blow,to prevent sensitive components being damaged or in fact the vehicle setting on fire.
This blown fuse was caused by the collision,preventing power reaching the inverter/converter.Customer was advised what we had found,we then ordered new fuses from our suppliers,Andy repaired,then road tested the vehicle to confirm the fault and been completely rectified.
One of our valued customers bought there electric nissan leaf into our premises for a yearly service,carried out to the manufactures servicing schedule,this will ensure the warranty remains valid.
We were privileged to have the mayor of coventrys Jaguar F-Pace plug in hybrid vehicle (PHEV), booked in with us for the fitting of running boards.
A new customer contacted us with regards to their Audi Etron,making a grinding noise,and various fault messages on the dashboard,with the vehicle going into "limp" mode.
Barriers are placed around the vehicle,whilst the high voltage circuit that is produced by the batteries is powered down,the vehicle is then safe to work on.
Photos of the messages the customer was seeing when driving.
After further investigation we found the main motor had suffered water ingress.Above photo shows water droplets on the protective cover from the main motor.
A replacement motor had to be sourced.
Isolation from the vehicles power source,was undertaken to make the vehicle safe to work on.
Andy,one of our level 4 trained technicians,preparing to remove the main motor
Main motor removed,now on to the refitting of the replacement motor
Replacement motor fitted,the vehicle was then road tested to ensure no fault codes remained,and the noise was eliminated.
The Customer also required a service on the vehicle,which was carried out to the manufacturers specification,preserving the warranty.
A Jaguar i-pace was booked in with us recently,customer advised us that the vehicle refused to charge.The photo to the left illustrates that the air conditioning compressor was not receiving a signal from the canbus.Electric vehicle batteries need to be cooled by the air con to maintain stable temperatures when charging.
This needed further investigation with the aid of our diagnostic equipment.
Our diagnostic scan revealed multiple fault codes,and more importantly (as we suspected)a broken wire found from the air con compressor in the main harness.
This was repaired,and shrink wrapped to make safe.
However this wasn't the end of the issue with the vehicle,we still had a "no charge" fault.Other diagnostic tests were carried out on the HVJB (High voltage junction box pictured below).
When we had finished our diagnostic checks,it was revealed that the fault lay within the HVJB.After liaising with the customer we ordered a new unit from our suppliers.The yellow caps are just for protection,and were kept in place to prevent the ingress of dirt until the wiring looms were reconnected.
Andy,our level 4 technician fitted the new part powered up the vehicle,and plugged the charger into the charge port.Pictured below is a photo of the vehicle charging.
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