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A new customer contacted us and advised that there BMW i3 was not producing hot air within the vehicle when the blower was turned on.We carried out a full diagnostic check,which revealed the vehicle had a faulty heater element.
We consulted the customer,and told them of our findings and with there agreement ordered a new element.
One of our IMI level 4 traIned technicians re-installed all the components,tested and confirmed the heater was working.
One of our most complex jobs came into the business recently.A new customer contacted us with regards to there Honda E,which had been involved in an accident.They advised that the vehicle would not go into drive.And could we diagnose and remedy the problem.
The vehicles battery had to be removed from the vehicle,and isolated to make safe,due to the very high voltage,before our technicians could begin to diagnose the fault.
After our technicians carried out a full diagnostic check,we identified two blown fuses inside the main battery,these are a special type of fuse which in the event of a fault in the vehicle are designed to blow,to prevent sensitive components being damaged or in fact the vehicle setting on fire.
This blown fuse was caused by the collision,preventing power reaching the inverter/converter.Customer was advised what we had found,we then ordered new fuses from our suppliers,our level 4 qualified technicians repaired,then road tested the vehicle to confirm the fault and been completely rectified.
One of our valued customers bought there electric nissan leaf into our premises for a yearly service,carried out to the manufactures servicing schedule,this will ensure the warranty remains valid.
We were privileged to have the mayor of coventrys Jaguar F-Pace plug in hybrid vehicle (PHEV), booked in with us for the fitting of running boards.
A new customer contacted us with regards to their Audi Etron,making a grinding noise,and various fault codes on the dashboard,with the vehicle going into limp mode.
After further investigation we found the main motor had suffered water ingress.Above photo shows water droplets on the protective cover from the main motor.
A replacement motor had to be sourced.
Isolation from the vehicles power source,was undertaken to make the vehicle safe to work on.
Andy,one of our level 4 trained technicians,preparing to remove the main motor
Main motor removed,now on to the refitting of the replacement motor
Replacement motor fitted,the vehicle was then road tested to ensure no fault codes remained,and the noise was eliminated.
The Customer also required a service on the vehicle,which was carried out to the manufacturers specification,preserving the warranty.
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